Product Support and Warranty

For questions about your Baby Einstein™, Bright Starts™, or Ingenuity™ product or warranty, or if you need assistance, please reach us by phone, mail, or the form below.

Call: 1-800-230-8190

US Support Hours:
Monday - Thursday, 9AM - 5PM EST
(Closed on U.S. federal holidays)

US Mailing Address:
Kids2, LLC
3333 Piedmont Road, Suite 1800
Atlanta, GA 30305

For questions about your Summer™, SwaddleMe™ and The Baby Dream Machine™ product or warranty, or if you need assistance, please reach us by phone, mail, or the form below.

Call: 1-401-671-6551

US Rhode Island Support hours:
Monday - Thursday, 9AM - 5PM EST and Friday, 9AM - 1PM EST
(closed on U.S. federal holidays).

US Rhode Island Mailing Address:
Kids2, LLC
50 Holden St, Suite 300 Providence, RI 02908

Warranty Information:

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To identify your model number and manufacturing date code, please look at the smallest sew-in label attached to the seat pad.

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