Recall Registration Form Confirmation

We have received your sleeper registration. Please stop using your KidsII Rocking Sleeper immediately and carefully follow the virtual return instructions to submit photo(s) of your product(s).

Virtual Return disabling instructions:

1. Please cut the fabric seat pad completely away from the sleeper frame, and cut the sleeper fabric into two separate pieces.
2. Write with a permanent marker on the actual fabric: Virtual Return with today’s date.
3. Take photo(s) of the disabled product(s) including your full name, the smallest tag with model number and date code, and email consumerservices@kidsii.com

Once the picture(s) are approved you will receive a reimbursement email within 10 business days.

If you have additional questions, please email consumerservices@kidsii.com or call our toll-free number at 1-866-869-7954 Monday to Friday 9 AM to 5 PM EST.

We look forward to connecting soon!