All of the children appearing in our communications are referred to us by modeling agencies. If you are interested in having your child model, we recommend that you contact a reputable local or national agency.

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Most likely, nothing is wrong. We constantly update our website to keep content and product information up to date and relevant for you, so the URL may be outdated or the link may be incorrect. If you are searching for a specific product, please use our Site Search feature. You can also browse by visiting the kids2.com hompage using the navigation options in the website menu. For any technical difficulties you’re experiencing with our website, please call us toll free at 800-230-8190 Monday-Friday, 8AM-5PM EST (closed on U.S. federal holidays). We’ll be happy to help resolve your issue.

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Product Inquiries

To request a replacement part, please fill out this form and our Kids2 Care Team will reach out within 7 business days. Please review our limited warranty for more details.

MSRP stands for Manufacturer’s Suggested Retail Price. This is the price we recommend to other retailers who sell our products or collections. We list an MSRP on the products that we sell both ourselves and through our wholesale partners. Our wholesale partners are free to use our MSRP or set a different selling price. We generally introduce our new collections at MSRP on our website. Since MSRP is a suggested price, actual sales may or may not have been made at MSRP in any certain area or in all areas. Prices may vary by channel or location.

We've made it easy for you! Just go to the individual product page and look for the corresponding assembly instructions as a downloadable PDF under the Care and Maintenance tab.

Please fill out this form and our Kids2 Care Team will reach out within 7 business days.

If you have questions about your Baby Einstein book subscription, please contact:
Sandvik – Early Moments
Mon-Fri 9 am – 6 pm Eastern